letter of agreement 2024

Reservations may be cancelled or changed outside of 7 days prior without charge or penalty.   

Any cancellations or changes made within 7 days prior are subject to 100% cancellation free.

No-Shows will be charged as a cancellation without notice.

Any changes and/or cancellations made outside of 15 days prior to your client’s arrival may be done without penalty or charge.

A 50% charge will be applied to your client’s reservation for any change made within (15) fifteen days prior to their arrival.

Any cancellations or changes within (7) days is subject to a 100% cancellation fee.

As of November 1, 2021, the Mā`alaea Harbor Shops (aka Mā`alaea Triangle Assoc.) have imposed designated parking areas and fees via Parklinq.

• Group Transportation Unloading/Loading Zone:  Vehicle sizes accommodating (2) – (59) pax may actively unload/load guests at the yellow curbside zone fronting Maui Ocean Center front gate. The vehicle may stand by the overflow parking lot area only.
• VIP/Site Inspection Parking:  Vehicles up to 11 pax van size (limousine 2 parking stalls) may actively unload guests at the yellow curbside zone fronting Maui Ocean Center entrance or Seascape Restaurant walkway, then park fronting Maui Ocean Center.
• Paid parking at the main parking lot via Parklinq QR code or App (signage in the parking lot) at $2 per hour (with increment pricing).
• Ma`ālaea Triangle Association does not extend refunds for parking time not consumed and does not offer pre-paid options, refunds, or credit.
• State of Hawai`i residents (non-commercial) may park complimentary with registration via the Parklinq App available on signs via QR code in parking lot.
• Any vehicle not registered with Parklinq is subject to tow at the owner’s expense.
• Parking locations and prices subject to change by Mā`alaea Triangle Association without notice
• Parklinq Customer Service 808.517.5017

• Maui Ocean Center is open daily (no blackout dates).
• Park Hours are 9:00am to 5:00pm except for Thanksgiving and Christmas Eve closure at 4:00pm.
• Email notification will advise revisions to operating hours, if required.